Why Is IT Support So Important for Startups?

November 8, 2022

IT support can help the success of any business, regardless of size. Nevertheless, it is particularly important for startups navigating their industries and business to outsource managed IT services. The reason being is that startups can save both time and money when it comes to IT. Keep reading to find out why IT support services are particularly important for startups. 

Why Do Startups Need IT Support? 

The two main reasons why startups need IT support is: time and money. Trying to start a new business venture, while ensuring all aspects of a business are set up and running, is extremely time-consuming. And as we all know, time is money. 

That’s why, startups nowadays outsource IT support when starting their new companies. Setting up devices, networks and software is all necessary in today’s digital world. Without these, startups will not witness rapid growth nor truly gain traction in their industries. Whether a tech startup, marketing startup or perhaps a retail business – good IT is fundamental to any business. 

What Are the Benefits to IT Support for Startups?

So, without further ado, here’s some key benefits to IT support for startups. From money, time and success, there are various reasons why a startup should seriously consider outsourcing IT support from a company in the UK.

1. Business Protection 

Nearly 65% of startups experience some form of cyber attack in the first months of starting. Similarly, 60% of startups fail within the first 6 months of starting up a company. One of the many reasons why businesses fail is due to cybercrime – an increasingly common method for people to ensue criminal activities over the internet or computer networks. 

For startups, setting up secure IT systems should be a priority. However, not all startups will have specialist IT employees with the industry knowledge or skills to do so. That’s why, startups should consider IT support companies that can quickly, and efficiently, ensure businesses are kept secure online by running diagnostics and software. 

In short, startups will keep their money, data and customers safe this way!

2. Customer Service 

Following on from the previous point, using an IT support company can also mean startups establish good customer service from the very beginning. Ultimately, there is no business without a customer. Keeping customers happy is at the heart of any business, no matter the size. However, this cannot be achieved without a seamless and fast communication system with customers. 

IT support companies, as a consequence, can help startups set up social media accounts, websites and telecommunication. Setting up the appropriate communication channels can be time-consuming, but IT support companies will have the relevant industry knowledge. In particular, startups will need good marketing strategies, which IT support in such areas can help cover the ground work for. 

3. Data Management 

Storing and managing data is key for any business. Sensitive data, such as finances, employees personal details as well as other documentation must be protected when starting and running a business. IT support companies can help startups set up the right data storage so that their data is stored, backed up and managed appropriately 24/7. 

The loss of data can set a business back several steps. When starting a new business venture, it is important that all data is stored accordingly to avoid any obstacles along the way – as this could result in loss of money (and money is often short for startups at the beginning).

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